Indicators & Reports — NEXTOP

Measure and improve your operation with clear KPIs — from detection to event closure.

TTN

Detection → Notification Time (seconds)

TTR

Notification → Response Time (↓ up to 70%)

FP%

False positive rate (goal: decreasing)

SLA

Alerts handled within target time

Closure

Closure rate by criticality

Volume

Alerts by site/shift/analytic

Executive Dashboard

View trends, site comparisons, and the current operational status. Export reports with a single click.

NEXTOP KPI Dashboard

Managerial Alerts

Automatic notifications when a KPI deviates (e.g., high TTR or SLA at risk) to enable immediate action.

Best Practices

  • Define thresholds by criticality level (low/medium/high).
  • Review TTN/TTR and improvement plans weekly.
  • Audit false-positive causes and fine-tune detection rules.
  • Train your team on dashboard usage and procedures.