Intelligent dispatch for critical incidents in police, healthcare and industrial security.
It connects alerts, officers and vehicles in real time, automating the response to emergencies and reducing reaction times by up to 70%. It works with mobile apps, telemetry and advanced geolocation so the right unit always responds in the shortest possible time.
Integrates with NEXTOP Video AI, GPS / telemetry and your existing security systems.
There’s no point detecting earlier if you still respond late
Many companies focus on detecting alerts, but not on how or how fast they are resolved. Emergency Dispatch NEXTOP turns detection into a coordinated, measurable and fast response.
The traditional approach
Control rooms full of screens, alerts piling up, but response coordination is still manual: phone calls, radios, chats. The result: long reaction times and inefficient use of officers and vehicles.
- No precise visibility of who is actually the closest.
- No clarity if the vehicle is operational or out of fuel.
- No clear trace of who attended what, or how long it took.
The new reality: Video AI + coordinated response
With NEXTOP, your Video AI alerts are no longer just “notifications” – they become coordinated actions: the system locates the event, finds the nearest resource and dispatches it automatically or assisted by the control center.
Learn more about Video AI
AI and sensor alerts are connected with the Dispatch layer: who responds, from where and in how much time.
From event to action in 6 steps
Emergency Dispatch NEXTOP connects detection, dispatch and field operations in a continuous flow, using geolocation, telemetry and mobile apps to optimize resources.
The alert is generated
It can come from NEXTOP Video AI, an operator, panic button, sensor or external system. The event is created in the platform.
Precise location
The address is normalized and geocoded on the map in seconds, even with incomplete or inaccurate text.
Nearby resources
The system searches for vehicles and officers within a configurable radius, showing who is free, on task or out of service.
Telemetry + real status
It checks whether the vehicle is operational, moving or stopped during work hours, fuel level and possible mechanical issues.
Automatic or manual mode
Dispatch automatically assigns the resource with the closest ETA or lets the control center manually choose the most suitable officer.
Mobile app & closure
The officer receives the task on the app, navigates with Google Maps/Waze, attaches evidence and closes the case. Everything is traced in real time.
One dispatch engine for different types of emergencies
Emergency Dispatch NEXTOP adapts to police, medical emergencies and industrial security, using the same logic of fast and traceable response.
Police and public safety
Dispatch of patrol cars and motorcycle units for robberies, disturbances or critical incidents. Integrated with telemetry to know if the unit is operational and fueled.
Medical emergencies
Assignment of the closest ambulance with precise ETA, service history, door-to-door times and quality-of-service reporting.
Industrial security
Coordination of emergency brigades, supervisors and patrols for accidents, leaks, intrusions and critical events at plants, mines or logistics centers.
Key benefits for your operation
It’s not just about seeing what happens, it’s about responding better and faster, aligning your investment in Video AI, GPS and security with clear operational results.
Up to 70% faster reaction time
Automatic or assisted dispatch of the closest resource, aligned with real-time AI and sensor alerts.
Smarter use of officers and vehicles
Telemetry + geolocation show who is really working in the field, optimizing routes, fuel and effective hours.
Less loss, better management
Analysis of consumption, refueling and idle time to reduce waste and ensure units assigned to emergencies are ready to roll.
Video AI with response to match
Investments in cameras, analytics and security infrastructure translate into fast actions, not just more alerts on screen.
Sync your alerts with an immediate response
Discover how NEXTOP Emergency Dispatch can connect with your current Video AI, GPS / telemetry and security systems to reduce response times, optimize resources and raise the protection level of your operation.